intelHUB Private Cloud and The General Data Protection Regulation

Now in force from 25th May 2018, the most significant piece of European data protection legislation to be introduced in 20 years. The EU General Data Protection Regulation (GDPR) replaces the 1995 EU Data Protection Directive. The GDPR strengthens the rights that individuals have regarding personal data relating to them and seeks to unify data protection laws across Europe, regardless of where that data is processed.

You can count on the fact that intelHUB Private Cloud is committed to GDPR compliance across our Cloud services. We are also committed to helping our customers with their GDPR compliance journey by providing robust privacy and security protections built into our services and contracts over the years.

intelHUB Private Cloud Platform Commitments to the GDPR

Among other things, data controllers are required to only use data processors that provide sufficient guarantees to implement appropriate technical and organisational measures in such a manner that processing will meet the requirements of the GDPR. Here are some aspects you may want to consider when conducting your assessment of intelHUB Private Cloud Platform services.

What can you do?

What are your responsibilities as a customer?

intelHUB Private Cloud Platform1 customers will typically act as the data controller for any personal data they provide to intelHUB in connection with their use of intelHUB’s services. The data controller determines the purposes and means of processing personal data, while the data processor processes data on behalf of the data controller. intelHUB Private Cloud is a data processor and processes personal data on behalf of the data controller when the controller is using intelHUB Private Cloud Platform.


Data controllers are responsible for implementing appropriate technical and organisational measures to ensure and demonstrate that any data processing is performed in compliance with the GDPR. Controllers’ obligations relate to principles such as lawfulness, fairness and transparency, purpose limitation, data minimisation, and accuracy, as well as fulfilling data subjects’ rights with respect to their data.


If you are a data controller, you may find guidance related to your responsibilities under GDPR by regularly checking the website of your national or lead data protection authority under the GDPR (as applicable)2, as well as by reviewing publications by data privacy associations such as the International Association of Privacy Professionals (IAPP).


You should also seek independent legal advice relating to your status and obligations under the GDPR, as only a lawyer can provide you with legal advice specifically tailored to your situation. Please bear in mind that nothing on this website is intended to provide you with, or should be used as a substitute for legal advice.

Where should you start?

As a customer of intelHUB Private Cloud, now is a great time for you to begin preparing for the GDPR. Consider these tips:


1). Familiarise yourself with the provisions of the GDPR, particularly how they may differ from your current data protection obligations.


2). Consider creating an updated inventory of personal data that you handle. You can use some of our tools to help identify and classify data.


3). Review your current controls, policies, and processes to assess whether they meet the requirements of the GDPR, and build a plan to address any gaps.


4). Consider how you can leverage the existing data protection features on intelHUB Private Cloud as part of your own regulatory compliance framework. Conduct a review with us to assess any materials to see how they may help with this exercise.


5). Review and accept our updated data processing terms via the opt in process for our Private Cloud Data Processing and Security Terms. The updated terms have been applied starting on 25 May 2018 when the GDPR came into force.


6). Monitor updated regulatory guidance as it becomes available, and consult a lawyer to obtain legal advice specifically applicable to your business circumstances.

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