Frequently Asked Question

Learn more about our FAQs and what you need to know.



What are the FAQs?

intelHUB Private Cloud aims to provide answers to your most common questions in the form of FAQs which helps you in the gathering of information before placing an order. For in-depth technical or bespoke requests, please get in touch with us by phone or our contact support page.



How to Videos


How to Videos

intelHUB YouTube

Short video clip demonstrations on how to sign in and access your online account. View and review your orders and invoicing, view and submit messages, change your passwords and account information.



How to Videos

Billing and Contracts


Billing and Contracts

All Services

Whenever you contact us, you can be assured that you are talking to a member of our team. By having a dedicated support centre, we are able to quickly resolve any issues you may encounter.



Billing and Contracts FAQs

Private Cloud


Private Cloud

Greater Reliability

As well as greater security, private cloud offers enhanced and more predictable service availability for users, supported by more fault tolerant network backbones, and fully scalable.



Private Cloud FAQs



Dedicated Servers


Dedicated Servers

Unmanaged

By default our Dedicated Servers are supplied unmanaged, allowing the user to configure the server in their own way, allow for requesting OS Linux and Windows, failover IPs and more.



Dedicated Server FAQs

NAS Storage


NAS Storage

High Availability Servers

NAS servers are equipped with RAID technology. It enables data to be spread across multiple disks in order to increase security and strengthen your data security generating High Availability.



NAS Server FAQs

Domain Names


Domain Names

Global TLDs

We provide domain names for all TLD types including country specific TLDs which is perfect for multi-store eCommerce stores and global business organisations with multiple locations and divisions.



Domain Name FAQs



SSL Certificates


SSL Certificates

Secure All Domains, Sub-Domains

As the highest 'class' of SSL available, Extended Validation SSL Certificates (EV SSL) activate both the padlock and the green address bar in all major browsers and a must for any business.



SSL Certificate FAQs

Datasets


Datasets

UK & Overseas Datasets

We've done the hard work for you and produced a private cloud solution with all of the data immediately available for search, filters and csv download whenever you need it.



Dataset FAQs